Frequently Asked Questions

Do I need to be in? I have a locked gate or restricted access

We provide a courtesy text or email the night before each clean, if you don't have side or rear access we can just clean the front or arrange a time to visit or the day your clean is due, we do require gate codes when applicable.

Do you only offer a regular 6 or 12 weekly service?

You'll find our 6 or 12 week service will keep your windows looking great throughout the year, a custom service or one off clean is possible subject to availability, just enter the request in the "other information" field

How do you clean the windows?

We use the latest "hot" water fed pole technology to clean all visible windows, frames and sills from the safety of the ground so there's no damage and no intrusion of privacy. The "hot" clean deionised water removes all general grime, algae, snail trails and bird mess then following a rinse it simply evaporates to leave your windows looking great!

Do you clean interior Windows?

We are happy to provide guidance on cleaning interior windows and can supply glass cleaner and microfibre cloths, but if you really can't be bothered... ask your operator on the day your clean is due, i'm sure they'll be happy to help.

Do you clean roof windows or above conservatory's?

We clean all visible windows from the safety of the ground and can reach up to 45 feet (3rd floor), we count each Dorma, Skylight or Velux as one window

Why is the first clean more expensive?

To compensate for additional work, even if you've had a window cleaner before we need to ensure all dirt is removed from your frames and vents.

How do I pay?

We accept Direct Debit, Bank Transfer, PayPal, Cash or Cheque, you'll receive a paperless bill by email with full payment details the day after each clean, payment is due by return

Can you do a "builders clean"?

Unfortunately our system will not remove, mortar, tape, paint, silicone or glue, if these are not present and you simply require a standard clean to "finish off" we'd be delighted to help, subject to availability

Do you clean Gutters or Patios?

Unfortunately not but we do know people that do and we can clean uPVC fascias, soffits and cladding, ask your operator for details.

Instant Quote

Your Postcode:
How many windows and doors do you have?:

Holes in the wall, not panes of glass

How many conservatory windows and doors?:

Panes of glass, do not count top lights

How many conservatory roof panels?:

Corner sections count as one panel

Sorry, we do not currently clean in your area.

For a local window cleaner try...

The Federation of Window Cleaners
or
The Window Cleaner Directory

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We are quoting for an all year all weather regular window cleaning service.

Please refer to FAQ's if you require a "one off" clean or require an appointment.

Conservatory Roof cleaning is only available in conjunction with a regular window cleaning service.

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Call us today 01923 369127